Returns & Exchanges

At Hariba Dairy Farm, we strive to ensure the highest quality for our dairy and farm-fresh products; however, if you receive a damaged or incorrect item, we offer a hassle-free return process within 24 hours of delivery.

Return Process

• 1.
  Initiate Request

  Contact our support team via email or phone within 24 hours of receiving your order to report any quality issues or discrepancies.

• 2.
  Provide Proof

  Submit clear photographs of the product, the packaging, and the invoice to help our team verify the condition of the items received.

• 3.
  Quality Inspection

  Our quality assurance team will review your request and the provided evidence to determine if the product meets our criteria for a replacement or refund.

• 4.
  Resolution

  Once approved, we will either dispatch a fresh replacement at no extra cost or process a full refund to your original payment method within 5-7 business days.